My name is Beth Cesari. I'm a senior director, relationship manager. I've been at SRS Acquiom since 2022. And prior to that, I was in the banking industry for over 17 years.
We had a lender come to us because they were executing several deals every year, and they felt that they weren't getting the service level that they were looking for from their current service provider. So they said, let's give SRS Acquiom a try. And, we took it from there.
SRS Acquiom was able to provide them with a solution by providing insight into the transaction, problem solving, and giving them status updates over the course of the transaction. They felt that our team was providing the type of service level that they were really looking for.
Oftentimes, we're getting emails late at night from lawyers. They're looking for comments, they have questions. Can we support this? Can we look into something? And so we are 24/7 answering questions just to make sure that we're not the hold up on the deal and just get it done.
SRS Acquiom is definitely set apart from the competitors in terms of our responsiveness, our proactivity, our knowledge level, and really the team works really hard to get everything accomplished. We're incredibly flexible and we're willing to work with clients as needed.
Ultimately, the client was really happy with the service that the team provided. They were interested to bring us more deals. And ultimately what ended up happening is that they brought us seven more deals, and we have three currently in the pipeline.
I think at the end of the transaction, the client said something like "this transaction was incredibly seamless, and we're looking forward to doing more with SRS Acquiom in the future."